FAQ
Binminder questions, answered
Find out how Binminder gets collection dates, which providers it supports and how reminders work.
How does Binminder work?
Enter your postcode and select your property. Binminder identifies the relevant council or waste provider, retrieves its collection schedule and shows upcoming collections in the app.
Does Binminder support my council?
Binminder lists 337 UK councils and providers, plus services in other countries. Search the supported council list to check your area.
Will reminders work without signal?
Yes. Once the schedule is cached, reminders are scheduled locally on your device. An internet connection is needed when the schedule is refreshed.
Does Binminder need an account?
No. The app is designed to work without an account. Your selected address is stored on your device and used to request collection dates.
Does Binminder handle bank holidays?
Binminder displays the updated dates when your council or provider publishes bank-holiday changes through its collection data. Always follow the latest notice from your local council if there is a conflict.
How do I get help?
Use the Binminder contact page to report a missing provider, incorrect collection date or app problem.